As we continue our journey of growth in the turf industry, we love to hear feedback from our customers to maximize our learnings to improve future customer experiences.
Please help us by emailing your thoughts to: firstname.lastname@example.org
What are your turf technical specifications?
Our turf specifications are as follows:
- Slab dimensions – 400mm x 1200mm
- Pallet size – 50 square metres
- Pallet weight – 1 tonne
Can I buy your turf varieties in seeded form?
All our turf varieties are vegetatively produced and are unfortunately not available in seeded form.
When should I first mow my lawn after installation?
Weather permitting, you can mow lightly for the first time three weeks after installation. In the winter months, your newly laid lawn will take longer to establish, therefore you may need to wait longer to mow. When mowing, please remember not to mow more than one third of your grass leaf at a time.
Does Hamilton Plains Turf farm provide a lawn preparation and lawn installation service?
Hamilton Plains Turf can supply and install your turf; however unfortunately we do not conduct any lawn preparation work. If you require lawn preparation services we can provide you with the contact details of recommended local contractors.
Can I collect my turf directly from the farm?
Yes you can! Please refer to the “Location” section of our website for our location. Please remember that a standard 1 tonne utility can carry on average 50 square metres of turf. Don’t forget your ropes and tarp to safely secure your load.
Can Hamilton Plains Turf arrange delivery of my turf?
Yes. Hamilton Plans Turf has affiliations with two friendly local transport companies that can deliver to your required location in the Whitsundays, Central Highlands, Bowen and Mackay regions.
How do I calculate how much turf I require?
Please refer to the “Turf Calculator” section of our website for a simple to use guide to calculating your square metre requirements, no matter the shape!
Do you have a minimum order requirement? My yard is only small.
Every customer is important to us – no order is too large or too small.
How soon after I purchase my turf, do I need to install it?
You should install your turf immediately after purchase.Turf is a highly pershiable product and will start to self decompose if left on a pallet for too long.
How much water does my new lawn need?
Water your new lawn thoroughly daily for approximately ten days after installation ensuring full saturation of the earth beneath the turf, so that the roots are never dry. Thereafter infrequent and deep watering is preferred to frequent and shallow watering. In Summer, particularly on hot days, up to four watering's a day may be required to prevent the sod from drying out. Local hardware stores and nurseries sell tap timers that can assist you with installation watering. Alternatively, we recommend customers invest in an automated irrigation system.